Understanding the who can benefit from Obamacare.
Very good article from the times, with a response from Don McCanne, Physician for a National Health Plan.
The New York Times Magazine
October 30, 2013
The President Wants You to Get Rich on Obamacare
By Adam Davidson
(Tom) Scully was scheduled to deliver the keynote address at an event hosted by the Potomac Research Group, a Beltway firm that advises large investors on government policy (tag line: “Washington to Wall Street”).
When Scully finally began his speech, he noted that the prevailing narrative among Republicans — assuming that many in the room were, like him, Republican — was incorrect. “(Obamacare) is not a government takeover of medicine,” he told the crowd. “It’s the privatization of health care.”
Scully then segued to his main point, one he has been making in similarly handsome dining rooms across the country: No matter what investors thought about Obamacare politically — and surely many there did not think much of it — the law was going to make some people very rich.
A couple of years ago, Scully identified his best bet. NaviHealth, the company he co-founded, is designed to streamline an enormous but often overlooked corner of the health care market that, many studies conclude, is the most financially wasteful: post-acute care, or the treatment of patients (mostly seniors) after hospitalization for surgery or serious illness.
Scully has a simple way of describing what NaviHealth — and much of the Affordable Care Act — brings to medicine. “It’s called capitalism,” he told me. “Which doesn’t exist in health care, really.”
In 2001, after George W. Bush appointed Scully the administrator of what would soon be known as the Centers for Medicare and Medicaid Services, he at last began to implement his ideas. Scully focused on designing and executing Medicare Part D, which opened one corner of government-provided health care — pharmaceuticals — to market forces. This created a new role for a previously relatively obscure business, the pharmacy benefit manager, or P.B.M., which streamlined prescription-drug services. Express Scripts, a once modest Midwestern company, used economies of scale to lead the effort in shifting seniors from expensive name-brand drugs into generics. According to Fortune, it is now the 24th-largest company in America.
By the time Medicare Part D went into effect in 2006, Scully, who was by then in the private sector, put his theory to the test. He invested in a smaller P.B.M., MemberHealth, which grew, in three years, from $6 million in revenue to $1.2 billion. “It was a hockey stick,” he recalls. “It took off like a rocket.” When the A.C.A. was near passage, Scully hoped to repeat the success. Once he and his partners at Welsh, Carson realized no one else had seen the potential in post-acute care, he thought he had another MemberHealth on his hands. “That’s what I expected with NaviHealth,” he told me. “I felt the same way: we would take off like a rocket.”
On the morning that Congress finalized the deal that would reopen the government and defeat — for a few weeks, at least — the latest Republican effort to derail Obamacare, I visited Scully in his New York office. Scully then began a set speech I had heard many times about how Republicans don’t understand the new health care law, that it’s actually more, not less, capitalistic than anything that came before.
Whether all this money flowing from Washington to Wall Street will benefit the rest of us is another question. Glenn Hubbard, the pre-eminent economist who helped devise George H. W. Bush’s health plan with Scully, told me that the cost of the A.C.A. will far outpace any possible efficiencies. Dean Baker, an economist at the progressive Center for Economic and Policy Research, told me that a government-run single-payer plan would be far more beneficial.
Comment: Former CMS administrator Thomas Scully has been a major player in injecting more capitalism into health care. This article describes his mindset, including the fact that he intends to get his share of the mega-wealth that health care privatization is creating.
Look at some of the trends:
* Medicare + Choice was established to allow private insurers to compete with Medicare with the goal of eventually transforming our public Medicare program into a market of private health plans.
* When the insurers couldn’t compete, Medicare + Choice was replaced with Medicare Advantage – a scheme designed to overpay private insurers by 14% in order to give them an “advantage” in the Medicare marketplace – with the intent of eventually displacing traditional Medicare.
* The Medicare Part D drug plan was designed to use private pharmacy benefit managers – diverting a massive amount of taxpayer funds to the capitalists, while prohibiting government negotiation of fair drug prices.
* The architects of the Affordable Care Act rejected a government single-payer solution and set up exchanges of private insurance plans that would siphon off more taxpayer dollars to pay for the private sector’s wasteful administrative excesses.
* Although the widely discussed “public option” would have had little impact since it would not have changed our basic, fragmented health financing infrastructure, nevertheless, even it was rejected as allowing too much of a government role in a health insurance market that the pro-market capitalists wanted to control completely.
* As a token tossed to the public option advocates, co-ops were authorized in the Affordable Care Act. These organizations – to be managed by representatives of the patients – were poisoned by a model that saddled them with massive intolerable debt service that would make it impossible to compete with the private insurers, not to mention that they are prohibited from marketing their product to the public. Competition is fine when the private sector is given unfair advantages over government programs, but, in the minds of these capitalists, it is unfair to allow a government or even quasi-government program to compete against the private sector. The government cheats by unfairly providing greater efficiency and value. Medicare’s administrative costs are 1.4% whereas the Affordable Care Act grants private insurers 15% to 20% administrative costs including profits.
* The Affordable Care Act also gave a great boost to consumer-directed health care – a concept of expanding the role of marketplace decisions in the purchasing of health care. By establishing a low actuarial value in the benchmark plans in the insurance exchanges – the patient pays a greater percentage of health care costs out of pocket primarily through high deductibles – much needed regulatory oversight is being replaced with the flawed theory that price decisions in the marketplace will bring health care costs under control.
* Under the false theory that government austerity measures are required to stimulate a thriving market by limiting taxation, Medicare and Social Security remain under threat by those who would privatize these programs through measures such as Medicare vouchers.
We need to understand what Scully is trying to say: The law is going to make some people very rich. Is that what we what from the most expensive and most dysfunctional health care system of all wealthy nations? We have been warned.
Dean Baker got only one line in this very long article: a government-run single-payer plan would be far more beneficial. That should be our take-home message.”
___________________________________________________________________________________________________________________________________________________________________________
And this from the past, to see that this was always the plan, not just from Scully, but from all of the insurance industry.
CMS Administrator Tom Scully Announces Resignation
Thursday, December 4, 2003
CMS Administrator Tom Scully on Wednesday confirmed that he will resign Dec. 15 after President Bush has signed the Medicare bill (HR 1) into law, the AP/Boston Globe reports. Scully, who has headed CMS for the past three years, said that he will most likely take a job at one of five investment or law firms that have offered him a position as an adviser on Medicare legislation (Sherman, AP/Boston Globe, 12/4). Scully could earn as much as five times his current $134,000 annual salary in the private sector. Scully said that he decided to leave the agency in May for personal reasons, but Bush administration officials requested that he remain at CMS to work on the Medicare bill. Scully agreed and received an ethics waiver from HHS that allowed him to work on the Medicare bill and negotiate with potential new employers at the same time (California Healthline, 12/3). Scully said in an interview Wednesday, “I’m thrilled I stuck around to see it through. It’s done.” However, several opponents of the Medicare bill said that Scully’s conversations with potential employers during the bill’s negotiations “reinforced” perceptions that the Bush administration “favors insurers and drug companies over seniors,” the AP/Globe reports. David Sirota, spokesperson for the Center for American Progress, said, “Seniors have a right to know why a White House bill that forks over billions to the HMOs and drug industries was written by a person who was apparently pursuing employment with those same industries.” According to the AP/Globe, Scully said that the firms had been “courting” him for months (AP/Boston Globe, 12/4). Potential replacements for Scully include Leslie Norwalk, acting deputy administrator of CMS; Peter Urbanowicz, deputy general counsel for HHS; and William Winkenwerder, assistant secretary of health at the Department of Defense (California Healthline, 12/3).
Need Health Insurance? Check here.
Mathew Taber was kind enough to send me these screen shots of the sign in process for the federal exchange. Check it out and let me know if you saved money.
http://medicalaccessforamerica.com/obamacare-healthcare-exchanges/#comment-1473
I was not qualified for a subsidy under the NYS Exchange. http://www.healthbenefitexchange.ny.gov/
I didn’t have any trouble getting into the site, even from my phone. However, it was pretty disappointing to see the high deductibles and low coverage, especially for services I and my clients use like Chiropractic, Dentistry and Physical Therapy.
Oct. 1, 2013 Health Exchange Now Open & one more business bites the dust.
The TogetherRX web site has long been a resource for people who do not have health insurance to get access to prescription drugs at discount prices. Their web site says this about who they are:
With Together Rx Access®, individuals and families without prescription drug coverage can gain access to immediate savings on hundreds of brand-name and generic prescription products at their neighborhood pharmacies. Through this website, we also connect you with resources about the Health Insurance Marketplace, the Affordable Care Act, individual pharmaceutical company patient assistance programs, and other patient assistance resources.
Right under the promo is this notice of why you will no longer have access to this program.
IMPORTANT PROGRAM INFORMATION
Together Rx Access is ending February 28, 2014.
Together Rx Access has conducted a thorough review of our cardholders’ needs and the ability of the Program to meet these needs going forward. Based on that review, we have determined that individuals and families who need help obtaining their prescription medicines may be better served by the health coverage options available through the Health Insurance Marketplace, expanded Medicaid programs in select states, or by individual company prescription assistance programs. As a result, the Together Rx Access Program will close at the end of the year.
Eligible individuals can enroll in our prescription savings program until December 31, 2013. To help our cardholders transition to other programs, they can continue to use their Together Rx Access Card at participating pharmacies until February 28, 2014. After this day, savings will no longer be available with the Together Rx Access Card.
For more information go to http://www.togetherrxaccess.com/
Here is the link to the NYS Health Exchange, where you will find information about which health plans are available and what they cover. You will also need to use the exchange if you have previously been covered by a Healthy NY Plan. http://info.nystateofhealth.ny.gov/
These summaries show the benefits or health services that are covered by “standard” health plans offered in NY State of Health. Standard plans must have 10 Essential Health Benefits required by NY State of Health.
Summaries also show the amount you may pay (deductibles, copays) for those services. Standard plans are available at several levels: Bronze; Silver; Gold and Platinum. Certain New Yorkers may choose from these levels: Silver-Cost Sharing Reduction; Catastrophic; and American Indian/Alaskan Indian products.
Use these summaries along with the Tax Credit and Premium Estimator to get an idea of your total costs and benefits.
Life is short.
I was just finishing a long day, having brought my client, age 72 to ECT, stopping at the drugstore and then going out to dinner with her. Everything was going great. The doctors had just reduced her shock treatments from twice a week to once a week and she was getting used to her new memory assisted living residence.
Just the week before, I had taken her to visit with another client, who was in a nursing home. It was disturbing to see someone who was physically fit, but who didn’t remember that her children were grown adults, compared to someone else who was in a wheel chair but had no signs of dementia. The person in the nursing home, age 68 was in a wheelchair since an accident injured her spine about 10 years ago. She was a former art teacher and continued to follow the museums and the opera. Because she required transfer by Hoyer lift, she had spent down her savings to pay for in-home aides. Now she was waiting almost a year to go back home, while the paperwork went through the Medicaid process.
Then, just as I was ready to get in the car, I received a call from a hospital saying that this other client, the one from the nursing home was being admitted to the CCU and could I come right away. This was about 9PM and I hate to drive in the dark, but I was the Health Care Agent and they needed someone to contact about her medical history. I had never been in this hospital, a little community medical center that was close to the nursing home. Glen Cove Hospital was easy to get to, and the emergency room entrance was right by the free parking. I ran in only to see my client being hooked up to all manor of tubes and machines.
I’m writing about this because most of the articles I see about caregiving refer to people in their 90’s, when you can understand that they will be near the end of life. Even in my past experience, most of the people for whom I am called in to produce a DNR or Do not Resuscitate Order are unconscious and therefore I am called upon to use the Health Care Proxy.
But, in this case, the patient was alert, albeit very frightened. The doctors did all they could for the next few days but finally told me that a decision would have to be made. Either the patient would require a tracheostomy and would remain on a ventilator. This would mean that she would not be able to go home, instead she would remain in the nursing home for the rest of her life. She would also require a feeding tube and would no longer be able to speak. Even though the ethics committee doctor tried to talk about the possibility that some people can get off the ventilator, the pulmonologist was kind enough to explain that this usually only happens to younger, healthier people. The reality was, that nothing else could be done to save this patient’s life, other than to give her the kind of life most people dread.
This wasn’t the first time that I was there when a patient had to decide if death was preferable to living without any enjoyment. But, this was the youngest person, someone who only a week before was planning on going home, someone who didn’t suffer from any other life threatening disease. No cancer, no heart problems. She had not written out an advanced directive to talk about her desire for or against being on a respirator, because she didn’t suffer from any illness. The doctors couldn’t explain why her body was just shutting down. A sweet nurse came in and gave the patient a sedative. She said I could leave and come back the next day, when the patient was less anxious.
I was given a traffic ticket the following morning, for running a red light on my way to the hospital. Once before during this hospitalization, the patient had been able to be weaned from the ventilator, and I hoped that I would find her sitting up, a miracle. But, no. The patient was still hooked up to all manor of tubes, although now her eyes were fully alert. She asked for a pad and pen. With the nurse, the doctors and myself at her bedside, the patient wrote out her directions. “If nothing else can be done to cure me and let me go home as I was, then I do not want to have the procedure.”
Over the next week, I came to think of this person as the bravest person I knew. She talked to me about her life and the things she cared about. She did not have any children, which was how I became her health agent and POA. She asked me to go to her apartment and get her will. When I returned with the will, she went over each line to explain to me why she had made each provision. We laughed about cheating death, since the tubes had been removed and so far, she was still alive. She told me that she was satisfied with her life. Then came the morning when the nurses called me at 6 am to say that the patient had passed peacefully during the night. I went to her room to say my final goodbye and found her watching TV and looking just as I had left her, only no longer breathing.
NYS Health Benefit Exchange Update
PUBLIC HEALTH AND HEALTH PLANNING COUNCIL
SPECIAL MEETING OF THE COMMITTEE ON HEALTH PLANNING
June 26, 2013 11:00 a.m.
90 Church Street, NYC 4th Floor, Room 4A & 4B
Learn and Comment on the NYS Health Insurance Exchange
Donna Frescatore, Executive Director of the New York Health Benefit Exchange
with a panel discussion
Paul Eisenstat, Excellus BlueCross BlueShield
Paul Macielak, NY Health Plan Association
Pat Wang, Healthfirst
PUBLIC COMMENT ENCOURAGED! SPEAK NOW OR DON’T COMPLAIN LATER!
Patients know when they need their Parkinson’s meds.
Here is an article that appeared in the NY Times regarding the dangers for patients with Parkinson’s who do not get their medications on time, or who get other medications that worsen the Parkinson’s and cause delirium. http://newoldage.blogs.nytimes.com/2013/04/17/hospital-dangers-for-patients-with-parkinsons/ .
The article points out that people with Parkinson’s are hospitalized much more frequently than others their age, and their stays last longer. A common reason: “These patients aren’t getting their meds on time, and they’re not getting the right meds.” Some need to take their dopamine-replacing drugs as often as every two hours, a schedule at odds with standard hospital regimens.
Besides going to the hospital, any change in the routine of a person with Parkinson’s can cause delirium and psychotic episodes.
My client, who I will call Caroline, was living in her own apartment with 24/7 aides. She attended an adult day care program several times a week. Caroline was very attuned to when she needed her medications. Even when she went out of the house, she carried a few pills in an envelope that was marked with the name of the medications, the dosage and the time to take them. Even without being prompted, she was aware when the Parkinson’s medication was due, because she would feel pain or trembling in her legs.
Caroline had been experiencing some unusual anxiety at night. We called the Neurologist for help. He recommended increasing the Seroquel, an anti-psychotic medication. It helped some, but Caroline was still resisting help from her aides, so the family decided she might do better in an assisted living facility.
The Assisted Living Facility offered medication management, as well as companions to take the resident to and from meals. They assured us that they were very familiar with Parkinson’s Disease and could handle her medications. Almost immediately after admission, Caroline was diagnosed with a Urinary Tract Infection. Here is a blog post that describes what a UTI can do to a person with Parkinson’s much better than I can. “I have learned that UTI’s are very common in advanced Parkinson’s patients. Because all the muscles of the body are implicated in this nasty disease, it is very difficult for sufferers to completely empty their bladders, always leaving behind some urine. This creates a perfect breeding ground for bacteria.” Here’s the link to the blog. http://day2dayparkinsons.blogspot.com/2010/09/saturday-night-fever.html
Once Caroline’s UTI was cleared, everything seemed to go back to normal and she was getting used to her new home. However, when I called to see how she was, she kept complaining that she wasn’t getting her meds on time. I spent a few days with her and it did seem that the meds were not being given on a regular basis and I asked about it at the nurses station. It seems that the house psychiatrist had changed the times of some of the meds because Caroline was complaining about being tired. They had changed the time of her Parkinson’s medication to fit their schedule, waking her at 5 Am to allow for the five doses a day she needed. We had given her from Stalevo every four hours from 8 AM to 10 PM. In addition, they changed the Seroquel dose from bedtime to lunch hour.
A few weeks later, I was told that Caroline was wandering around the building and not able to function at an independent level. When I arrived at the facility, she couldn’t even put on her clothes. She was so distracted, that she wasn’t aware of where she was. On the advice of a colleague at Zucker Hillside Hospital, I immediately took her the emergency room.
The Zucker Hillside Hospital is North Shore-LIJ’s nationally recognized behavioral health center known for its pioneering clinical, teaching and research programs. The Geriatric Psychiatry Inpatient Service is staffed by a multidisciplinary behavioral health team with special gerontological expertise. Patient populations include elders with late-life depression, psychotic disorders, Alzheimer’s disease or a related dementing condition with concomitant serious behavioral disturbances such as agitation, aggression, paranoia, and mood abnormalities, and medical/neurological illnesses with psychiatric symptom expression. The team at Zucker Hillside determined that Caroline was having an extreme reaction to the medications. Several weeks later, they are still working to normalize her. The psychiatrist explained that most assisted living memory programs are not appropriate for patients with Parkinson’s induced psychosis. More on where people with dementia’s that are not Alzheimer’s related can best be cared for coming in our next post. In the meantime, here is a free kit that can help you prepare for a visit to the hospital or even just to keep around the house so that others can see what they must know to help the person with Parkinson’s.
The Aware in Care kit can be requested at www.awareincare.org or by calling 1-800-4PD-INFO (473-4636).
Did you know that three out of four people with Parkinson’s disease do not receive their medications on time when staying in the hospital? People with Parkinson’s visit hospitals more often, and, combined with the great importance of the timing and dosing of Parkinson’s medications, face greater risks in the hospital.
This is why the National Parkinson Foundation (NPF) has launched the Aware in Care program, which aims to help people with Parkinson’s disease get the best care possible during a hospital stay.
To protect, prepare and empower people with Parkinson’s before, during and after a hospital visit, NPF has developed a free Aware in Care kit with tools and information to share with hospital staff during a planned or emergency hospital stay.
The kit is large enough to fit your Parkinson’s medications to take with you on your next trip to the hospital.
The kit includes:
Hospital Action Plan Read about how to prepare for your next hospital visit—whether it is planned or an emergency.
Parkinson’s Disease ID Bracelet Wear your bracelet at all times in case you are in an emergency situation and cannot communicate.
Medical Alert Card Fill in your card with emergency contact information and place in your wallet.
Medication Form Complete this form and keep copies in your kit for use at the hospital.
Parkinson’s Disease Fact Sheet Share the facts about Parkinson’s with hospital staff and ask that a copy be placed in your chart.
I Have Parkinson’s Reminder Slips Share vital information about Parkinson’s disease with every member of your care team in the hospital.
Thank You Card Present this card to a staff member who provides high quality care.
Magnet Use this magnet to display a copy of your Medication Form in your hospital.
Who will be there for you?
I often act as health care proxy and power of attorney for my clients. I always make it clear that I am a Patient Advocate, not a family member. Yet, every time I speak to someone at the hospital or any care setting at all, the people constantly refer to ‘My Mom.’
Do they think they are reaching me at some level, where I will turn off my business sense and burst out in tears of thankfulness for their sensitivity. Surely they say this to everyone, like when the home health aide says “I treat everyone like my grandmother?”
I have several clients who are in their early seventies. They seem more like friends to me, since we are all baby boomers. They are nothing like my mother, who went to high school during WWII and lived through the depression. Their hair has less grey in it than mine! Yet, people still refer to them as ‘Your Mom’ when we are talking about their care.
Some of my clients have their own children, who have hired me because they want a professional to help them to navigate the complex and fragmented health care system. Some of the people have hired me themselves, because they are used to delegating to professionals or because they have hit a wall with the long-term care bureaucracy. They need someone to take care of business, not another child.
My mother was an executive secretary to a Supreme Court Judge. She also ran political campaigns and was the go to person when something happened in the neighborhood. She knew the bankers, the lawyers and the chiefs of whatever you needed. After she passed, many of her neighbors told me that they would miss her counsel more than anything. Even when I had to invoke her health care proxy, I didn’t think of myself as being the decision maker. I was simply carrying out her wishes. I wasn’t the ‘child’, I was the person who she had placed her faith in to convey her preferences.
As professionals, we often talk about the importance of preplanning. As we move into a time when long-term care will be ‘Managed’ along the lines of our health insurance plans, I ask you to consider the terminology that will be used to refer to the person receiving the care. Will it be the ‘user’, ‘the consumer’, or ‘your Mom’? I hope it will be the ‘individual’ with all the rights and choices that come along with the title.
My New Year’s Resolutions 2013
2013 will bring many changes to GetHealthHelp. As we stand on the fiscal cliff and cower under the debt ceiling, it is hard to be flippant about what the New Year holds. The usual New Year’s resolutions, like eating healthier or to start an exercise program, don’t seem to take on any urgency when we see our nation’s leaders and our role models kicking the can down the road. Being the eternal optimist, here are a few resolutions that I plan to keep and some that I will probably need some help with. My best wishes to all for a healthy and happy New Year.
1- Make the GetHealthHelp website even more informative.
2- Make the GetHealthHelp website easier to navigate.
3- Make the GetHealthHelp website more interactive.
4- Make the GetHealthHelp website more fun.
May you find everything you envision.
Choices for when you out live your assets.
Many adult children who are paying for in-home caregivers are facing the reality that their parents will outlive their savings. By the time they are calling me, it usually goes something like this, “My Dad is running out of money, I need to place him in an assisted living facility,” or “My Mom has spent everything, now she needs to get on Medicaid.” The children have decided on the ‘Tactics’ without considering what the ‘Strategy’ is for reaching their parent’s life expectations or taken into account the ‘Goals’ and associated realities of their parent’s situation.
Miriam-Webster defines strategy as a careful plan or method for achieving a particular goal, usually over a long period of time.
Sari Klinghoffer, Director of Sales, WPI Communications Inc. wrote “A strategy looks at the big picture and uses various tactics in its execution.” The big picture is to gain their customers trust. In the past she used direct mail. Presently they have added blogging and social media. So, while the ‘Tactics’ may have changed with the times, the ‘Strategy’ and ‘Goals’ have remained the same.
This may be said of our Elders also because the things that really mattered to them continue to do so, but the tactics must change in response to the new financial situation.
Instead of using business terms like strategy and tactics, we use words like ‘Life Expectations & Planning’. Life Expectations is often thought of in terms of years. But, instead we should think of what we ‘expect’ from life. An example of a lifetime expectation strategy would be to find contentment or peace, or you may want to find excitement and fun. We call it ‘Giving a Voice to Your Health Concerns.”
My client Virginia, who has stage 4 Alzheimer’s Disease told me that she likes to have change in her life. She was outspending her income and had drawn down all of her assets. The family thought she was ready for a nursing home. Her strategy is to keep life interesting. The tactic we employed to reach her strategy was moving to a different assisted living facility, one that had more activities for Alzheimer’s patients and where the costs were within her income level.
Sandra, a client, saved her money from years of teaching to purchase her dream apartment, even though the monthly bills were eating into her investment accounts. She never expected to find herself confined to a wheelchair. Always fiercely independent, Sandra hired private aides to tend to her needs. After depleting her savings, she told me that she’d rather live in her apartment without food than move to a nursing home. With the help of her accountant and attorney, we are getting Medicaid coverage and enrolling in a Long Term Managed Care Plan. Her strategy is to stay at home, her tactics are to apply for Medicaid Long Term Care coverage.
You can apply this concept to any situation. First determine your strategy, your mission, your goal. Then find the resources to provide you with the tactics to execute your strategy. A Patient Advocate can help you to think things through to identify your strategy and to prioritize which tactics will work best for you.
Call us for a free phone consultation, Caryn Isaacs, Paient Advocate GetHealthHelp.com 347-965-9222. E-mail patientadvocate@gethealthhelp.com
Resource:
Sari Klinghoffer, Director of Sales
WPI Communications, Inc.
Your Source for Newsletter Marketing
55 Morris Avenue
Springfield, New Jersey 07081
Tel: 973-467-8700 | 800-323-4995 Ext. 1028
Direct: 973-544-0410
Fax: 973-467-0368 | 800-677-9742
E-mail: slklinghoffer@wpicommunications.com
Web: http://www.wpicommunications.com/
Emergency home health crunch due to Sandy
Sandy strikes another blow on seniors and caregivers. Many home health aides lost their homes and cars in Sandy. Some families, who are juggling work and caring for their parents just can’t get to the store and run over to their parents home, while negotiating with plumbers and electricians at their own storm ravaged place. The effects of Sandy just keeping coming, like the wave that rammed through the area over a month ago.
Last week, I went to meet a couple who required 24/7 care. Dad has Alzheimer’s and is in a wheelchair. Mom had two car accidents in as many days over the past weekend. First, she had a run in with a tractor-trailer who was in town for Sandy and wasn’t familiar with the roads. Then, she rammed into a cement divider because the street lights were out and she couldn’t see. To top it off, one of the usual aides for the couple couldn’t make it in to work because of damage to his home and car. Senior Helpers Caring in Home Companions came to the rescue. Laura Giunta, Director of Business Development said, “Senior Helpers provides companion care in homes and facilities throughout Long Island. Services include Cooking, Housekeeping, safety monitoring, errands, plant and pet care, transportation, socialization and integration. As a certified Senior Advisor, I assist families in getting to the next step regarding the care and safety of their loved ones.” The agency arranged for one of the aides to drive Mom to the police station to get the report, then to take her to the Jewish Center where she teaches Hebrew. Both the day and evening home care workers were well acquainted with the family dynamics between the couple and their adult children, who were also busy rebuilding their Sandy affected homes. Kam, the aide who took on the extra shifts also lost his car in the storm. He was forced to travel two hours each way by bus to be there in time to coordinate getting Dad in and out of bed, which takes two people. He said the agency supports him in making sure he has the resources to know what to do in any emergency.
Laura and I share another client in Nassau County. This couple, Dad with Dementia and Mom suffering with chronic back pain and a history of falling, decided to go to Florida instead of sitting around their gutted neighborhood. Also, their usual companion had been told by her doctor to stop work because she was pregnant and shouldn’t be in such a stressful environment. Mom had fallen in her home earlier in the week, so she reluctantly agreed to have a replacement aide come in for a few hours each day. The day before they were to get on the plane, the couple decided to go to the store for a few things. About 5 PM I had a call from their daughter. Mom twisted her arm while opening the ice cream freezer and fell on her head. She was bleeding all over the place..and luckily conscious….and Dad was in the car! A customer, who was also a nurse, called their daughter and she called me. I told her to call Melanie from Senior Helpers. The agency had a companion drive over to the market to pick up Dad, take him home for dinner and get him settled. He was pretty upset and disoriented until she offered him ice cream. The police drove the car home. Mom was in the hospital for 7 hours. They scanned her head, neck, arm and then finally super glued her head gash. Senior Helpers had a special aide pick her up, get her into bed and stay over night. The aide also went to the store to get those needed items the next day and got the couple on their way. They landed in one piece in Florida and are thankful that Senior Helpers was there for them.
Many of my clients are facing similar issues when their aides cannot make it to work or are resigning their posts. Going through the hiring process to replace a long time private aide can be traumatic for the patient as well as the family. This is one of the reasons I prefer to use a reliable agency who can make sure there is always someone available. You can reach Laura at
Email: lgiunta@seniorhelpers.com
Web: http://www.seniorhelpers.com
Phone: 631-383-4341 516-750-0035
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